Crandall & Pera Law, LLC
Call 24/7 - Free Consultation
855-444-6651

Learning Medicine is One Thing, Learning Empathy is Another

Greater physician empathy has been associated with fewer medical errors, better patient outcomes and fewer malpractice claims, according to The New York Times.

But the question remains: after the "dehumanizing effects" of medical training, is it possible for physicians to learn empathy?

The answer is yes, according to Dr. Helen Riess, director of the Empathy and Relational Science Program at Massachusetts General Hospital, who created a series of "training modules" that are "designed to teach methods for recognizing key nonverbal clues and facial expressions in patients as well as strategies for dealing with one's own physiologic responses to highly emotional encounters."

Responses to the study have been enthusiastic so far, with doctors using the learned behaviors to more effectively interact with patients, true evaluators.

"People tend to believe that you are either born with empathy or not," said Dr. Helen Riess. "But empathy can be taught, and you can improve." Read the full details here:

Can Doctors Learn Empathy?

Steve Crandall, a top rated medical malpractice attorney in Ohio and Kentucky, believes this research underscores what the New England Journal of Medicine studied long ago: that the majority of lawsuits are as a result of poor physician bedside manner.

"It's more than just empathy and being nice, it is about setting expectations and informing the patient about the procedure, as well as explaining a bad outcome if one happens," says Crandall. "More often patients seek out legal advice simply because they do not know why or how a bad result occurred; the physician does not communicate with them after an untoward result occurs."

If you have any medical malpractice questions within the states of Ohio and Kentucky, contact Steve Crandall. 

No Comments

Leave a comment
Comment Information
Email Us For A Response

The Respect And Dignity You Deserve

Our dedicated team of skilled trial attorneys and registered nurses have devoted their careers to seeking justice for clients just like YOU. Please reach out to us today at 855-444-6651 or via the Internet, we are only one call or email away. An initial consultation is free and comes without strings.

Bold labels are required.

Contact Information
disclaimer.

The use of the Internet or this form for communication with the firm or any individual member of the firm does not establish an attorney-client relationship. Confidential or time-sensitive information should not be sent through this form.

close

Privacy Policy

Office Locations

Cincinnati Office
36 East 7th St.
Suite 2610
Cincinnati, OH 45202

Toll Free: 855-444-6651
Cincinnati Law Office Map

Cleveland Office
850 Euclid Ave.
Suite 1122
Cleveland, OH 44114

Toll Free: 855-444-6651
Cleveland Law Office Map

Columbus Office
35 E. Gay St.
Suite 226
Columbus, OH 43215

Toll Free: 855-444-6651
Columbus Law Office Map

Cincinnati Office
1095 Nimitzview Dr.
Suite 403
Cincinnati, OH 45230

Toll Free: 855-444-6651
Cincinnati Law Office Map

Chesterland Office
12768 Chillicothe Rd.
Suite 210
Chesterland, OH 44026

Toll Free: 855-444-6651
Chesterland Law Office Map

Lexington Office
1900 Cambridge Dr.
Suite 101
Lexington, KY 40504

Toll Free: 855-444-6651
Lexington Law Office Map

Chagrin Falls Office
15 1/2 N. Franklin St.
Chagrin Falls, OH 44022

Toll Free: 855-444-6651
Chagrin Falls Law Office Map