This remains one of the most disturbing cases we’ve ever handled. The clients were a happy and close-knit family whose father had heart surgery. After surgery, his wound became infected and was being treated with another operation. During the evening, his wound began bleeding slowly but obvious signs were there. The nurse on staff that night was new and ignored the signs of bleeding. In addition, she later changed her records in an attempt to avoid liability. An expert in chart alterations was hired, who caught her in this attempt. Despite the chart alteration and the obvious and gross negligence, the defendants fought and the case was not settled until years later and the week before trial.